Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour reaction warranty with all of our hosting plans packages, meaning that each individual assistance inquiry you post is going to be responded to in less than sixty minutes max. Our support staff members have been trained to swiftly resolve any situation and to ensure that you get quick information on any problem that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us at any time required. Our team of professionals will be on the web for you 24x7x365 to react to all of your queries and to address any problem you will probably have. You can post a help and support ticket from your Web Control Panel or send us an email message whenever. Also, on business days, you’re able to ring us or use the online chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel boasts a complete knowledge base that is built–into all sections. In each part, you will find a Help press button which will load for you a selection of step–by–step courses on how to employ a specific element or execute a certain action. Furthermore, we have prepared tutorial video lessons to help you to get a better idea of the Control Panel’s interface.