A 99.9% Server Uptime
The chief benefit of creating your own hosting system is that you do not have to be worried about compatibility issues – you design a specific set of software apps in such a manner so as to work with a defined set of hardware components. The final outcome is something significantly more steady and dependable, since there are fewer potential risks of failure. We have built our cloud hosting system atop proven hardware parts along with a strongly modified version of SELinux in order to set up an extremely riskless home for your personal sites.
Because of this, with each of our hosting plans plans we give you a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
To be able to supply a high–quality hosting service, you can barely count on the default network configuration in a datacenter. We’ve set up our very own custom internal network in order to ensure a faster–than–the–speed–of–light connection speed with the rest of the world.
And because of this, regardless of which data center facilities you pick: our US located data center, our UK located data center, in our FI located data center, in our Eastern Europe located data center or our AU located data center, you will take advantage of an assured 99.9% network uptime. And this uptime guarantee is available with all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. If you are not content with our services, or if you consider them inadequate, or if you decide that you need to have a VPS plans rather than a cloud hosting plan – you will get a reimbursement, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to have total control over your domains even when you close your account with us.
24/7 Technical Support
We’ve mindfully selected each member of our 24x7 support department to ensure that we can offer you the very best client care service you can get. Each one of our support engineers has lots of years of experience working with hosting accounts behind his back, therefore they know very well what they are doing. Besides, they’re available to you 24x7x365 – you will be able to call them at any time and they’ll respond as quickly as possible.
Their average response time is just twenty minutes, while with other hosting suppliers you have to wait around for days. Besides, we offer a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be answered within 60 minutes.